Privacy policy

Privacy policy

GENERAL T&C AND PRIVACY POLICY


General Terms

By accessing and placing an order with Expo GameRi, you confirm that you are in agreement with and bound by the terms of service contained in the Terms & Conditions outlined below. These terms apply to the entire website and any email or other type of communication between you and Expo GameRi.


Under no circumstances shall RIVIRA be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials on this site, even if Expo GameRi team or an authorized representative has been advised of the possibility of such damages. If your use of materials from this site results in the need for servicing, repair or correction of equipment or data, you assume any costs thereof.


Expo GameRi will not be responsible for any outcome that may occur during the course of usage of our resources. We reserve the rights to change prices and revise the resources usage policy in any moment. 


Limitations of Use

By using this website, you warrant on behalf of yourself, your users, and other parties you represent that you will not:

  • modify, copy, prepare derivative works of, decompile, or reverse engineer any materials and software contained on this website;
  • remove any copyright or other proprietary notations from any materials and software on this website;
  • transfer the materials to another person or “mirror” the materials on any other server;
  • knowingly or negligently use this website or any of its associated services in a way that abuses or disrupts our networks or any other service RIVIRA provides;
  • use this website or its associated services to transmit or publish any harassing, indecent, obscene, fraudulent, or unlawful material;
  • use this website or its associated services in violation of any applicable laws or regulations;
  • use this website in conjunction with sending unauthorized advertising or spam;
  • harvest, collect, or gather user data without the user’s consent; or
  • use this website or its associated services in such a way that may infringe the privacy, intellectual property rights, or other rights of third parties.


Intellectual Property

The intellectual property in the materials contained in this website are owned by or licensed to RIVIRA and are protected by applicable copyright and trademark law. We grant our users permission to download one copy of the materials for personal, non-commercial transitory use.


This constitutes the grant of a license, not a transfer of title. This license shall automatically terminate if you violate any of these restrictions or the Terms of Service, and may be terminated by RIVIRA at any time.


Liability

Our website and the materials on our website are provided on an 'as is' basis. To the extent permitted by law, RIVIRA makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property, or other violation of rights.

In no event shall RIVIRA or its suppliers be liable for any consequential loss suffered or incurred by you or any third party arising from the use or inability to use this website or the materials on this website, even if RIVIRA or an authorized representative has been notified, orally or in writing, of the possibility of such damage.

In the context of this agreement, “consequential loss” includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity, or otherwise.

Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.


Accuracy of Materials

The materials appearing on our website are not comprehensive and are for general information purposes only. RIVIRA does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website, or otherwise relating to such materials or on any resources linked to this website.


Links

RIVIRA has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement, approval, or control by RIVIRA of the site. Use of any such linked site is at your own risk and we strongly advise you make your own investigations with respect to the suitability of those sites.


Right to Terminate

We may suspend or terminate your right to use our website and terminate these Terms of Service immediately upon written notice to you for any breach of these Terms of Service.


Severance

Any term of these Terms of Service which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of these Terms of Service is not affected.


Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Croatia. You irrevocably submit to the exclusive jurisdiction of the courts in Croatia.



PRIVACY POLICY

Pursuant to Regulation (EU) 2016/679 of the European Parliament and Council of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and on the repeal of Directive 95/46/EC (Official Journal of the European Union L 119 , 4 May 2016, page 1, hereinafter: General Data Protection Regulation), which has been in full force since May 25, 2018 in the Republic of Croatia and all member states of the European Union, as well as the Law on Implementation General Regulations on Data Protection (Official Gazette No. 42/18, hereinafter: Law) or in accordance with the legal framework for the protection of personal data in the Republic of Croatia and the European Union and the best European practice, RIVIRA limited liability company, with headquarters in the Republic of Croatia, Tutnovo 1, Rijeka, OIB: 30513547956 (hereinafter: RIVIRA), as the manager of personal data processing of users of its services and customers, has created the Privacy Policy.


This Privacy Policy (“Policy”) explains how RIVIRA collects, uses and manages your personal information that is on the website and that is accessible to RIVIRA by using the website: www.gameri.eu.


The privacy rules apply to all services offered by RIVIRA, whereby the aim of the rules is to inform our visitors, partners and users of our services (hereinafter: respondents) in a clear and transparent manner about the procedures for processing their personal data and their rights.


RIVIRA is dedicated to protecting and respecting your privacy. Please read this policy carefully to understand why and how we collect your personal information and how it will be used. With regard to the personal data we collect, RIVIRA is the "controller", that is, the one who determines the needs for which and the means by which personal data is processed.


RIVIRA, as a website service provider, is committed to protecting the privacy of personal data.


If you would like to contact us regarding these policies or regarding your personal information, please use the following contact information:


Rivira d.o.o.

Tutnovo 1, 51000 Rijeka, Croatia

Email: info@rivira.eu 


How and when do we collect your personal data?

We collect your personal data when it is necessary to fulfill your needs and requests, perform services or for the needs of our business and the organization of Expo GameRi:

  • when purchasing tickets, RIVIRA will request the provision of certain information (personal data), such as name and surname, address, country, city, postal code, e-mail address, telephone number. In the case of ticket purchase, a contractual relationship is concluded, which is the basis for the processing of your personal data in view of the necessity of executing the contract in which you, as a customer, our visitor, are a party. We also process your data in order to take actions at your request, before concluding a contract.
  • when you access www.gameri.eu, we will also collect your IP address, which is also considered personal data,
  • when registering a person as a user or recipient of newsletters or other information about our products and promotions. As a data controller, we will ask you to enter information about yourself (personal data) such as e-mail address, first name, last name and phone number (the latter three types of data are marked as optional). The legal basis for processing your data is consent. Thus, the user who signs up to receive notifications about our products and promotions by entering his data on the www.gameri.eu page gives his consent to the processing of his personal data. The user can withdraw the consent at any time by sending a notification to the e-mail address of the personal data protection officer,
  • situations in which we collect other types of data such as the date and time of page access, information about the hardware, software or internet browser you use as well as your computer's operating system and application version and your language settings. We may collect information about the clicks and your access to the www.gameri.eu page shown to you,
  • when you contact our office and ask us for help or ask a question in order to exercise one of your rights guaranteed by applicable regulations,
  • when you contact us via social networks, we collect the data that you made available to us when making inquiries or requests,
  • when you want to unilaterally terminate the concluded contract, we collect your name, surname, personal identification number, address, account information and purchase amount, all depending on the selected payment method,
  • when you participate in our prize games, we will process data depending on the type of prize game, which we will inform you about in the rules of the prize game. Data that can be processed are name, surname, address for sending the prize,
  • when you fill out a satisfaction survey, we process information such as your IP address,
  • when you ask us any question related to our offer, we will process your contacts and/or other data that you provide when sending the question,
  • if you want to send an open job application, we will process data such as your name, surname, age, profession, occupation, work experience, contact phone number and other data contained in your open request,
  • when taking photos and recording and using a drone to record lectures and/or short video clips or atmosphere, we will process your photo, movement, hair color, etc., all based on legitimate interest, and
  • when you have purchased a registration fee or are on the list of our visitors or are a lecturer at Expo GameRi, we will inform you about the program, news, exhibitors and other important issues, which we believe are important and are part of the organizational process. During the aforementioned activities, we will process your e-mail or other contact on the basis of legitimate interest or in order to fulfill the contractual obligations we have towards you in accordance with the concluded contract.


We collect the above specific categories of your personal data either on the basis of the consent shown to you when you come to www.gameri.eu via a pop-up window, or on the basis of legitimate interest (for example, in cases where cookies are necessary for the functioning of
www.gameri.eu in order to fulfill our obligations arising from the valid regulations of the Republic of Croatia.


If the processing is based on your consent, you have the right to withdraw your consent at any time. Such withdrawal will not affect the lawfulness of processing based on consent prior to its withdrawal


Please pay attention to the mandatory scope of data that we are asking you for, because in the event that you do not provide the required information that is determined as mandatory in order to carry out the requested or expected activity for you, unfortunately, you will not be allowed to participate in the same, without the requested data, the activity will not be technically feasible.


Processing of personal data in the payment process


As a condition of paying for products and services by credit or debit card, RIVIRA asks the customer for data to activate the payment process. When paying through contracted service providers for processing and charging (credit or debit) cards, contractual partners of RIVIRA as Processors or Independent Personal Data Processing Managers, your data will be shared.


Data processing during payment is necessary in order to perform all the actions that precede the purchase or the conclusion of a contract with the data controller. When we talk about the legal basis of data processing related to certain types of payments, i.e. legal entities that provide the aforementioned services, payment data such as name, surname, code, amount, account number or other transaction codes are shared with the card company or bank or third party through which makes the payment, all at the request of the respondent who independently chooses the payment method.


RIVIRA warns customers or visitors to take care of the data listed on the card so that this data is not accessible to third parties and is not misused.


We treat your personal data as confidential data, and it is properly protected by RIVIRA and/or our trusted partners.


What data and for what purpose do we collect directly from you?

Typical categories of information we collect from users are: name, billing address, billing address, financial information including credit card, debit card information, or other payment information you provide when filling out forms on websites or when you communicate with us by phone. or email.


We collect your personal data for:

  • performance of the service, fulfillment of the contract or other way of ensuring the provision of the requested service
  • of using all services on the website www.gameri.eu
  • to respond to your inquiry and process your requests as efficiently as possible
  • statistical data processing
  • sending materials, offers and contacting
  • improving the quality of content, functionality and services.


What privacy rights do you have?

Please note that at any time you have the right to request the following from RIVIRA:

  • To give you access to your personal data

You can ask RIVIRA which of your personal data it uses, and you can also request access to this personal data. You have the right to know the purpose of the processing, which categories of your personal data we keep, the bodies or categories of bodies with which we share your personal data, the data retention period, as well as the source of the data in case the data is collected indirectly. You can contact us if you want a copy of some or all of the personal data we keep about you.

  • Request correction of incorrect data

We want your personal information to be accurate and up-to-date. You can ask us to correct or remove information that you think is inaccurate or out of date.

  • Request deletion of personal data

You can ask RIVIRA to stop processing or even delete your personal data. If we need your personal data to perform some contractual obligation towards you, RIVIRA could cease to be able to perform such contractual obligations. Also, if your personal data is necessary in order to be able to fulfill certain legal obligations (eg tax obligations), your request may not be achievable.

  • Limiting access to your data (to us and/or third parties) in certain processes or completely

If you want to dispute the accuracy of the data, or we no longer need personal data for the purpose of processing, but you need them for the establishment, execution or processing of legal requirements, or you objected to the processing on a basis that we consider legitimate, you have the right to request the restriction of the processing of personal data.

  • File a complaint about the way we use your data

You have the right to object to the processing of personal data based on a legal basis that RIVIRA considers legitimate.

  • Request the transfer of data to another processor (transferability of rights)

If the processing is based on your consent or is done by automatic means, you have the right to ask RIVIRA to transfer the data to another processor.


In order to exercise any of the above rights, please use the contact information provided at the beginning of the Privacy Policy.

If you believe that your rights are not being respected, you have the right to file a complaint with the Personal Data Protection Agency.


Where is your personal data stored?

We store the personal data we collect about you in a secure environment. Your personal information is protected from unauthorized access, disclosure, use, alteration or destruction by any organization or individual.

The processed data is stored in our premises and secure IT systems, but sometimes we store the data on the servers of our trusted service providers located in the EU.

RIVIRA will ensure that personal data is kept in a secure location (which includes reasonable administrative, technical and physical safeguards to prevent unauthorized use, access, disclosure, copying or modification of personal data), accessible only to authorized persons. All authorized persons sign a confidentiality statement.

Data collected for the purposes specified in these rules will be stored only for as long as is necessary to fulfill the specified purposes. Your personal data will not be stored in a form that allows you to be identified for longer than RIVIRA reasonably considers necessary to achieve the purpose for which it was collected or processed. RIVIRA will store certain personal data for the period of time prescribed by the law or regulation that obliges RIVIRA to store data (more under "How long will RIVIRA keep your personal data?").

If you have given us your consent (for example, you have subscribed to our newsletter, selected a certain category of cookies to use), we will process your personal data until you withdraw your consent. If you declare a well-founded objection to the processing of personal data based on a legitimate interest, we will not process your personal data in the future.

In addition to all of the above, it is important to point out the following; if judicial, administrative or extrajudicial proceedings have been initiated, personal data may be stored until the end of such proceedings, including the possible period for filing legal remedies.


Does RIVIRA share data with third parties?

Privacy protection is important to us, so we will never share your personal information with third parties except for the purposes described in this policy. We will always inform you about the sharing and transfer of data.


How long will RIVIRA keep your personal data?

RIVIRA will not keep your personal data longer than the period for which the data is necessary to fulfill the purpose of their use, and for a maximum period of 3 years, except in exceptional cases when a longer data retention period is prescribed by law.


What will we use your data for?

We may use your personal information in several different ways, mainly to fulfill our legal and other obligations to you, but sometimes to improve your experience of using the website and for security reasons.

The purposes for which we use your data are described in these rules, and if your data is processed for other purposes, you will be notified before such (new) processing is carried out.


Newsletter

RIVIRA would like to send you information about our activities and news that you may be interested in. Please note that you can opt out of receiving them at any time by exercising your rights set forth in these rules. To subscribe to the newsletter, RIVIRA collects and processes: e-mail addresses.

The newsletter contains the so-called tracking pixels. A tracking pixel is a miniature graphic element embedded in an email that is sent in HTML format to enable saving and analysis via log files. This enables statistical analysis of the success of marketing campaigns. Through the tracking pixel, RIVIRA can see when and if an email was opened by you as the respondent and which links you followed. Personal data collected through the tracking pixel in the newsletter is saved and analyzed by RIVIRA as the personal data processing manager in order to optimize the process of sending the newsletter and also adapt the content of future newsletters to the interests of the respondents.


Video surveillance and photography

Numerous television crews and photographers will be filming at the Expo GameRi location, and we especially emphasize that drones will be present to record the entire event. By purchasing a ticket and by entering, you agree that you may be filmed and photographed. You also agree that all Expo GameRi la material may be used globally for Expo GameRi promotional purposes.

Using the camera system, data such as your physiognomy, movement, hair color, eye color are processed. The video surveillance system is also used to protect property and security. The legal basis of processing in relation to visitors is legitimate interest, while in relation to our workers and valuable students and volunteers, it is the fulfillment of obligations arising from regulations on protection and work.


Cookies

In order to maintain the website and ensure that its functionality is at the expected level, RIVIRA uses technology known as "cookies".

Cookies are small files that we send to your computer and can access them later. They can be temporary or permanent. Thanks to cookies, you can browse our pages without difficulty. Cookies show us what interests you and other visitors to our website, which helps us improve it.

Read more about cookies in the Cookie Policy.


Other websites

Other websites that can be accessed through the www.gameri.eu website have their own privacy and data collection statements and how they are used and disclosed.


RIVIRA is not responsible for the ways and conditions of work of third parties.


RIVIRA collects and processes personal data through user interactions on social networks such as Facebook, Instagram, TikTok and YouTube. RIVIRA, i.e. responsible persons appointed by RIVIRA, have access to messages and/or posts on the mentioned social networks, however personal data collected through them, especially those contained in messages, is not stored or additionally processed by RIVIRA except for the purposes specified in these Rules.


RIVIRA uses a business profile using the services of Facebook, YouTube, TikTok and Instagram, and you can view their Privacy Rules and confidentiality statements as well as the way they use your personal data on the pages of the aforementioned networks.


Entry into force and changes to the privacy policy

These Rules enter into force upon publication on the website.


RIVIRA reserves the right to amend the Privacy Policy, and the same will be published on the website.


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